Tag Archives: User Redress

How will the voluntary and community sector fare under a choice based framework for public services?

Giving users of public services a choice of provider is one of the central pillars of the Government’s ‘Open Public Services’ agenda. The recently published update paper (“Opening Public Services 2012”) set out new measures to increase choice and control for service users. As a minimum the Government will be […]

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Will Open Public Services succeed?

The Coalition Government has published its first progress report on its reforms to public services (“Opening Public Services 2012” (PDF document)) since last July’s Open Public Services White Paper (PDF document). The key developments are: – An independent review to look at how choice can be extended to make sure […]

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